LeFiores’s Policy
Delivery Policy
Delivery Area
- Lefiores.com currently delivers within the state of Melaka and a few bordering Negeri Sembilan cities only.
- Lefiores.com does not accept P.O. Box addresses.
Delivery Charges
|
Postcode
|
Location
|
Minimum
Order |
Opening/
Wreath (2-Tier) |
Opening/
Wreath (3-Tier) |
Delivery
Charges |
|
73000
|
Tampin, Negeri Sembilan
|
Above 120
|
Above 200
|
Above 300
|
60
|
|
73200
|
Gemencheh, Negeri Sembilan
|
Above 120
|
Above 200
|
Above 300
|
100
|
|
73300
|
Batang Melaka, Negeri Sembilan
|
Above 120
|
Above 200
|
Above 300
|
80
|
|
75000-75450
|
Melaka Town Area
|
Above 80
|
Above 150
|
Above 250
|
0
|
|
75260
|
Ayer Salak, Melaka
|
Above 120
|
Above 200
|
Above 300
|
0
|
|
75460
|
Tehel, Tiang Dua,Telok Mas,Duyong, Melaka
|
Above 120
|
Above 200
|
Above 300
|
0
|
|
76100
|
Durian Tunggal, Melaka
|
Above 120
|
Above 200
|
Above 300
|
30
|
|
76100
|
Machap, Melaka
|
Above 120
|
Above 200
|
Above 300
|
30
|
|
76300
|
Sungai Udang, Tangga Batu, Melaka
|
Above 120
|
Above 200
|
Above 300
|
0
|
|
77000
|
Jasin, Melaka
|
Above 120
|
Above 200
|
Above 300
|
40
|
|
77100
|
Nyalas, Melaka
|
Above 120
|
Above 200
|
Above 300
|
80
|
|
77100
|
Asahan, Melaka
|
Above 120
|
Above 200
|
Above 300
|
80
|
|
77200
|
Bemban, Melaka
|
Above 120
|
Above 200
|
Above 300
|
20
|
|
77300
|
Merlimau, Melaka
|
Above 120
|
Above 200
|
Above 300
|
40
|
|
77400
|
Sg Rambai, Melaka
|
Above 120
|
Above 200
|
Above 300
|
80
|
|
77500
|
Selandar, Melaka
|
Above 120
|
Above 200
|
Above 300
|
60
|
|
78000
|
Alor Gajah, Melaka
|
Above 120
|
Above 200
|
Above 300
|
30
|
|
78000
|
Gadek in Alor Gajah, Melaka
|
Above 120
|
Above 200
|
Above 300
|
60
|
|
78100
|
Lubok Cina in Masjid Tanah, Melaka
|
Above 120
|
Above 200
|
Above 300
|
80
|
|
78200
|
Kuala Sungai Baru, Melaka
|
Above 120
|
Above 200
|
Above 300
|
60
|
|
78200
|
Kuala Linggi, Melaka
|
Above 120
|
Above 200
|
Above 300
|
100
|
|
78300
|
Masjid Tanah, Melaka
|
Above 120
|
Above 200
|
Above 300
|
0
|
|
84900
|
Tangkak, Johor
|
Above 120
|
Above 200
|
Above 300
|
60
|
Delivery Time
- All delivery date and time is specified in Malaysia/Singapore (GMT +08:00) time zone.
- All orders must be received before 1:00PM (Monday to Friday) for same day delivery.
- All orders received after 1:00PM (Monday to Friday) will be delivered on the next day.
- All orders received on Saturday and Sunday will be delivered on the following Monday.
- All orders for major holidays or peak season delivery (for e.g. Valentine’s Day & Mother’s Day) should be made at least 5 days in advance to guarantee the availability of supplies.
- Lefiores.com is unable to guarantee time of delivery to rural route addresses, hotels, hospitals, or military bases. However, we will do our best to accommodate your preferences.
- Please ensure that all information is correct before submitting an order e.g. recipient’s name, delivery address, postcode, contact number & delivery date. Lefiores.com will not be liable for any delays or failures of delivery due to incomplete information given.
Refund Policy
- All refund requests will be at the discretion of Lefiores.com.
- Any problems or complaints upon receipt of bouquets must be made within 24 hours via email to ammie@lefiores.com.
- Lefiores.com is not liable to honor any refund if:
- Insufficient information is given
- The recipient refuses to accept the bouquets (as ordered items are considered delivered)
- In cases such as failure of delivery to some rural areas
Order Amendments and Cancellations Policy
At Lefiores.com, it is our responsibility that you receive excellent service. We are unable to cancel or change orders already in process, en route, or delivered. Same-day orders are processed immediately, and cannot be changed. If, at any time, you experience problems with an order, please email me at ammie@lefiores.com.
Substitution Policy
Occasionally, floral and packaging materials substitutions are necessary due to temporary regional availability issues. Lefiores.com reserves the right to substitute any floral and packaging materials of equal or higher value while preserving the style, theme and color scheme of your order.
All transactions are in Ringgit Malaysia only
10 Comments »
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[...] please refer to our policy before placing your [...]
Pingback by The Cheerleaders! | LeFiores.com - Malaysia Eco-Friendly Online Floral Boutique and Florist — January 8, 2009 @ 10:17 am
Ammie, hampers to Singapore, available?
Comment by Max Ee — August 13, 2009 @ 5:30 pm
Yes Max, we do deliver gift hampers to Singapore. =)
Comment by Ammie — August 14, 2009 @ 10:31 am
Ok, talk to you about it again end of this end, around Nov/Dec. : )
Comment by Max Ee — August 14, 2009 @ 11:17 am
Sure Max! Just give us a call!
Comment by Ammie — August 15, 2009 @ 9:18 pm
[...] Testimonials Story Online Store Designer's Foliage Policies [...]
Pingback by Happy Mother’s Day 2010 | LeFiores.com - Malaysia Eco-Friendly Online Floral Boutique and Florist — May 5, 2010 @ 7:57 pm
Hi, I love your florist designs! I would love to order one for my lovely mum on her birthday surprise. I am wondering if you are able to deliver to KLUANG, JOHOR?
Comment by Fung — May 18, 2010 @ 12:28 pm
Hi Fung,
Thank you for stopping by LeFiores.
Unfortunately, I’m sorry to inform you that in order to maintain the quality of flowers and design, we do not deliver to Kluang, Johor at the moment.
Thank you for the opportunity though! =)
Comment by Ammie — May 18, 2010 @ 11:55 pm
Hey, I sent you an email regarding my interest on purchasing some flowers from you. Was wondering if you had a shop or more samples of flowers i could see.
Thanks
Comment by Andrew — July 30, 2010 @ 2:43 am
Hi Andrew,
Thank you for your email. I’ve already sent you an email reply last night. Please give me a call if you have any questions. Thanks.
Comment by Ammie — July 30, 2010 @ 2:26 pm